Frequently Asked Questions

 

Below are answers to the most frequently asked questions. Do you have another question or prefer contact? Then please contact us by phone.

General, ordering and delivery
Underfloor heating and systems
Noise reduction and fire safety
Product Features
Where can I mount R Floorzz?
Assembly
R Floorzz floor elements decorative finishing

How do I get the R Floorzz floor elements delivered?

Can I store R Floorzz upright?

Where can I buy R Floorzz?

What warranty do I get on the R Floorzz systems?

Where can I order a sample of R Floorzz?

Where can I go with a complaint?

Where can I request a laying plan?

Can I cancel my purchase?

What is the delivery time?

Can I connect R Floorzz to any system?

Can I work with any pipe thickness?

Can I use R Floorzz for high temperature heating?

Can I use R Floorzz for cooling?

What does heat accumulation mean?

How much accumulating power does R Floorzz have?

Is R Floorzz available in slug profile?

May there be temperature difference on and below the R Floorzz system?

Can I use the underfloor heating right away?

Where can I request a laying plan?

Can I connect R Floorzz to any system?

Can I install underfloor heating and radiators in my home?

How much noise reduction do I achieve with an R Floorzz mono floor system?

How much noise reduction do I achieve with the R Floorzz duo floor system?

What should I do to reduce noise?

When should edge strips be installed?

Can I use only R Floorzz products to process the flooring systems?

What are the floor elements made of?

What is the surface hardness of R Floorzz flooring systems?

Can I use only R Floorzz products to process the flooring systems?

Is R Floorzz available in slug profile?

Can I cut the cover plate?

What is the top of R Floorzz?

What is the underside of R Floorzz?

What are the pull-out values of R Floorzz?

Where can I install this floor system?

Can I refinish R Floorzz floor elements?

Can I use R Floorzz in a bathroom?

How long should I wait until I can walk on the floor?

Can I work with any pipe thickness?

Can R Floorzz help me install the flooring system?

I have a different situation. Can R Floorzz provide customized services?

What tools do I need to assemble R Floorzz?

Can I process R Floorzz floor elements immediately after delivery?

Does my substrate need to be level?

Can the subfloor be wet?

Can R Floorzz be laid loose?

Can I lay R Floorzz on a wooden floor construction?

Can I lay R Floorzz on a stony surface?

Can I install insulation under the R Floorzz floor elements?

Which screw should I use to fix the R Floorzz floor elements?

Can I staple R Floorzz to a wood subfloor?

Can I mount R Floorzz tight to the wall?

Can I mount R Floorzz in an open construction?

When should edge strips be installed?

Can I refinish R Floorzz floor elements?

Can I use a jigsaw to process R Floorzz?

Can I cut the cover plate?

What is the top of R Floorzz?

What is the underside of R Floorzz?

May there be temperature difference on and below the R Floorzz system?

Can I use R Floorzz in a bathroom?

Can I use a construction dryer to accelerate the drying of the filling compound?

Should I apply dilation joints?

Can I mount my floor directly on the filling compound?

Can I tile directly on R Floorzz?

What is the build-up height of R Floorzz?

Should I use the filling compound?

What is the assembly time of R Floorzz?

Where can I request a laying plan?

Can I use R Floorzz in a bathroom?

Can I use a construction dryer to accelerate the drying of the filling compound?

Should I apply dilation joints?

Can I mount my floor directly on the filling compound?

Can I tile directly on R Floorzz?

Should I use the filling compound?

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