Below are answers to the most frequently asked questions. Do you have another question or prefer contact? Then please contact us by phone.
Below are answers to the most frequently asked questions. Do you have another question or prefer contact? Then please contact us by phone.
You will receive the floor elements delivered on a pallet, sorted by type.
No, you should always store R Floorzz floor systems horizontally.
In our webshop or through our dealers
You get the legal warranty.
Order it from us using our contact form
To do this, please fill out the complaint form and send it to info@vanraaijbouwspecials.nl We will contact you as soon as possible.
You can request them through our contact page.
On the same business day, you can cancel your shipment. When the delivery is transported, you only pay the transportation cost.
The delivery time of the R Floorzz concept is 3-5 working days. When you order special products, the delivery time will be coordinated with you.
Yes, you can connect R Floorzz to all underfloor heating systems.
Yes, you can fit pipe thickness 10, 12, 14 and 16 mm in R Floorzz floor systems. You must indicate this when ordering.
No, you can use R Floorzz floor systems for low temperature underfloor heating. It is possible to use R Floorzz floor systems up to 50 degrees Celsius.
Yes, you can use R Floorzz for refrigeration. Please contact us for this. We will be happy to help you.
Heat accumulation means, storing energy (heat) in a medium, with the purpose of releasing this energy at a later time. The purpose of heat accumulation is to contribute to an energy-efficient building. Thus, heat accumulation is a process. A process of storing and releasing energy.
R Floorzz has a great accumulating capacity compared to gypsum-like board materials.
Heat capacity of the R Floorzz floor elements is 1501 kJ/m³∙K. The energy storage capacity of R Floorzz floor elements is thus 10 to 15% higher than other materials available for the same area of application in drywall floor and wall heating. A higher storage capacity and thus a higher capacity to release energy where it is intended.
No, R Floorzz works exclusively in meander patterns. However, you can do your own milling in our flooring systems.
No, avoid large temperature differences. In case of large temperature differences on the reverse side of the board, a vapor barrier must be applied. Follow the instructions in "Application of vapor barrier foil".
When the underfloor heating is installed and the floor has cured, the underfloor heating can be used. Always check with your installer.
Request it on our contact page.
Yes, you can connect R Floorzz to all underfloor heating systems.
Contact your installer for this. They can review the options with you on site.
No noise reduction test has been done with the R Floorzz mono system. Please see our Duo floor system for this.
You achieve 10 db. noise reduction with the R Floorzz duo floor system.
Use our R Floorzz duo floor system. With this you will achieve a noise reduction of up to 10 db.
To prevent, among other things, the transmission of (contact) noise through the walls, mineral wool edge strips should be installed, or another product suitable for this purpose according to your supplier.
Yes, you must use the complete R Floorzz system.
R Floorzz is homogeneous magnesite sheet material.
The surface hardness of R Floorzz floor systems is 6 - 6.5 mm. according to EN520. This makes R Floorzz more than twice as strong as other materials.
Yes, you must use the complete R Floorzz system.
No, R Floorzz works exclusively in meander patterns. However, you can do your own milling in our flooring systems.
Yes, you can cut the cover plate with a Stanley knife.
The smooth side is the top.
The rough side is the bottom.
See the processing book on our downloads page
You can install this floor on any structural substrate. For more information, see our processing instructions.
Yes, you can mill in R Floorzz floor systems yourself.
Yes, but make sure the boards are sealed watertight. Observe the processing instructions carefully.
Immediately after installing the R Floorzz floor systems, you can walk on the floor. When you pour the filling compound over the floor after installation, do not walk on it for 24 hours.
Yes, you can fit pipe thickness 10, 12, 14 and 16 mm in R Floorzz floor systems. You must indicate this when ordering.
Yes, please contact us for this. We will be happy to help you.
Yes, please contact us for this. We will be happy to help you.
R Floorzz floor systems can be processed with standard hand tools. Cutting can be done with a hand, jigsaw or circular saw. Extraction of dust and wearing safety glasses during processing is advised. Fastening can be done with stainless steel screws (self-tapping).
R Floorzz must have adapted at least 48 hours to the climate in the (dry) room where it is processed. If the boards have been damp for a short time during and/or after transport, they may only be processed when completely dry. When installing the sheets of Floor heating board, the average relative humidity measured over the day must not exceed RH = 70%.
For the installation of Underfloor Heating Board, it is necessary that the substructure is level, straight,
level, load-bearing and constructive, such that the underfloor heating board elements are fully supported
supported and can be installed without unevenness. The underfloor heating board elements have no load-bearing properties.
No, the structural floor should be dry.
No, the mono systems must be screwed to the subfloor. See the processing instructions. You can lay R Floorzz duo loose
Yes, however before installing Underfloor Heating Board, the wood floor must be checked. The floor must be level, fully supported and properly fastened with screws. The floor must not sag or spring. Where improvement is needed it should be made before the Underfloor Heating Board elements are laid and processed.
Yes, but if this floor still contains residual moisture such that rising damp is still possible, a
sufficient (water) sealing solution should be applied. Such that moisture can not
rise to/in the underfloor heating board elements. This applies to both stony
floors with crawl space as well as for stony floors that are directly
for example in old buildings.
Yes, it is possible to apply an insulating layer under the R Floorzz floor elements. Please read our processing instructions carefully for this.
To screw the plates with thickness 9 and 12 mm use a screw, stainless steel with milling head
with a length of at least 30 mm and a minimum thickness of 3.9 mm
Yes, it is possible to staple the subfloor. For this, use a stainless steel spreader staple with a minimum back width of 10 mm, galvanized and hardened with a length of at least 22 mm, and a thickness of at least 1.5 mm. For the plate with a thickness of 20 and 22 mm use a stainless steel spreader staple with a minimum back width of 10 mm, galvanized and hardened with a length of at least 35 mm
and a thickness of at least 1.5 mm
No, you should always maintain a dilation joint of at least 6 milimeters.
No, R Floorzz is suitable for indoor use only. When installing the sheets of Floorzz heating board, the average relative humidity measured over the day must not exceed RH = 70%.
To prevent, among other things, the transmission of (contact) noise through the walls, mineral wool edge strips should be installed, or another product suitable for this purpose according to your supplier.
Yes, you can mill in R Floorzz floor systems yourself.
Yes, you can use a jigsaw for processing. Always adhere to the safety and processing instructions.
Yes, you can cut the cover plate with a Stanley knife.
The smooth side is the top.
The rough side is the bottom.
No, avoid large temperature differences. In case of large temperature differences on the reverse side of the board, a vapor barrier must be applied. Follow the instructions in "Application of vapor barrier foil".
Yes, but make sure the boards are sealed watertight. Observe the processing instructions carefully.
No, you should allow the filling compound to dry naturally.
Dilation joints must be provided at least in the following situations.
- Floors: at maximum distance of 10 m1
- Walls: at maximum distance of 8 m1
No, you should always level the floor. Consult your flooring supplier for this.
No, the tile floor should always be installed decoupled. Ask your supplier about this.
The mounting height is a maximum of 5 cm.
Yes or the cover plate, you should use the complete R Floorzz system.
R Floorzz floor systems are assembled in one day, depending on the surface area.
You can request them here.
Yes, but make sure the boards are sealed watertight. Observe the processing instructions carefully.
No, you should allow the filling compound to dry naturally.
Dilation joints must be provided at least in the following situations.
- Floors: at maximum distance of 10 m1
- Walls: at maximum distance of 8 m1
No, you should always level the floor? Please consult your flooring supplier for this.
No, the tile floor should always be installed decoupled. Ask your supplier about this.
Yes, you must use the complete R Floorzz system.
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